Question 1

How can we order some more products?

Accepted Answer

You can order Online from our SHOP.

Question 2

Do you make corrections to cards that have been printed with an error?

Accepted Answer

We will correct and resend out to individuals any corrections that are a result of an error on our part. Please phone our customer services and have your card number ready so that we can bring up your details. We scan all order forms and artwork so that we can refer to these whilst discussing any errors with you.

Question 3

Where do I find  information about corrections?

Accepted Answer

Our Terms and Conditions are sent out to schools and organisations as part of their paperwork for participation in our project, a copy of this is located in our footer.
 
These will explain the following topics:
• Why you might find a border on your artwork
• Why your organisation name may not be on the back of the cards
• How we process ambiguous spelling on order forms
• Why your child's name may not be on the back of  the cards
• Why some of your child's design may be chopped off

Question 4

I have another child who would like to do a card can they send something in separately?

Accepted Answer

If you would like to send in an individual piece of work this is dealt with as an individual card. Please read our section on this site for Individual Cards and use the form provided for Individual Cards.

Question 5

Are your mugs dishwasher and microwave safe?

Accepted Answer

Yes they are, however to extend the life of your design, we suggest you handwash them.

CAULIFLOWER CARDS

PART OF CAULIFLOWER GROUP LTD.

THE Art Project - Frequently asked questions

Admin & Organisation:

Does the school pay any up front costs?

We have registered and received your pack and would like to go ahead. Do we need to contact you to confirm our participation?

Do we need to let you know if we decide not to participate?

Can parents, siblings, teachers also take part?

Is the card project open to any other groups?

Who do we need to make the cheque out to?

Can a child submit more than one card design?

How can we order some more Notelets and Postcards?

How can you claim VAT back?

Do we send all the money to you and you send us a cheque back for the money we raised?

Is it possible not to include a child's name on the back?

When will we get our cards back?

Is there a minimum order?

We have a junior and infant school, we have ordered a pack for everyone; How do we organise for the schools to have separate names appear on the back?"

PARENT QUESTIONS:

How can we order some more products?

Do you make corrections to cards that have been printed with an error?

Where do I find information about corrections?

I have another child who would like to do a card can they send something in separately?

Are your mugs dishwasher and microwave safe?

ARTWORK QUESTIONS:

Can the artwork be bigger than A4?

Can the artwork be smaller than A4?

Can we use fabric / sewing work?

Can the artwork be raised / thick?

Is artwork returned?

Does the artwork get damaged?

Can any media be used for printing?