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Parents Shop
CAULIFLOWER CARDS
PART OF CAULIFLOWER GROUP LTD.
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School Christmas project
frequently asked
questions
Overview
How It Works
Products
Pricing
Artwork Guidelines
Resources
Video Guides
PTA Help
Gallery
FAQs
Admin & Organisation:
We have two schools, how do we place our order online?
How do the parents pay?
How does the Fundraising work?
Can we have the school logo on the cards?
What happens if I do not have enough forms?
How do separated parents make orders?
How do I book my courier?
Can we organise a second collection?
What happens if a parent places an order before the deadline but brings in the artwork after the collection has taken place?
What does a parent do if they want to place an order but the deadline for orders has passed?
Organisers Portal Questions:
My parents are not able to log on and place an order?
No orders can be placed until you have added your class names in your portal.
How do the parents pay?
Can we delay our collection?
Parents Ordering Questions:
May I have more than one greeting?
How many lines/characters can I have on my mug?
How many lines/characters can I have in my card greeting?
Do the cards come with envelopes?
Can I order for more than one child in the same shopping basket?
What is in a Value Pack?
What is in a Full Set?
Can I order over the phone?
Can I pay by cheque?
How do separated parents make orders?
Do you provide a proof?
How big is the Jpeg image available to purchase?
I have placed an order but lost artwork form!
I am struggling to submit my card details
Does American express work?
How do you place an order?
Can I order products using a previous years artwork?
I have received my goods and want to order more!
Can I order mixed packs of card designs with my value or full set packs?
I’ve selected the wrong class or entered my child name wrong when entering the code!
Parent Questions:
Are your mugs dishwasher and microwave safe?
What does the Value Pack consist of?
Do you provide a proof?
May I have more than one greeting?
Artwork Questions:
Can the artwork be bigger than A4?
Can the artwork be smaller than A4?
Can we use fabric / sewing work?
Can the artwork be raised / thick?
Is artwork returned?
Does the artwork get damaged?
Can any media be used for printing?
Overview
How It Works
Products
Pricing
Artwork Guidelines
Resources
Video Guides
PTA Help
Gallery
FAQs
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