Christmas project - TRADITIONAL Paper Order Form

frequently asked questions

Admin & Organisation:

Does the school pay any up front costs?


No our project packs are free as are all delivery and one free collection. The only costs are for the packs of cards themselves and only when they are actually ordered.




We have registered and received your pack and would like to go ahead. Do we need to contact you to confirm our participation?


No. We would only ask you to return the project pack if you did not intend to take part.




Do we need to let you know if we decide not to participate?


No, you do not need to contact us. However if you do then it can be helpful as we can take you off our database - resulting in us not proceeding with a courtesy call around the time we start doing collections.




Can parents, siblings, teachers also take part?


Yes they can take part, ask your school organiser for an extra order form.




Is the Christmas project open to any other groups?


Yes we are happy for any group to take part in the project.




Who do we need to make the cheque out to?


"Cauliflower Group Ltd" please.




Can a child submit more than one Christmas design?


Yes but each new design must be treated as a separate order.




How can we order some more products?


You can order Online from our SHOP.




How can you claim VAT back?


Some local authorities allow you to claim VAT back if you have paid through your local authority account. We have also been told that VAT can be claimed back if you are registered as a charity. Our prices include VAT and we provide a full invoice with the return of your cards. Please contact your local authority to find out if you are able to claim.




Do we send all the money to you, and you send us a cheque back for the money we raised?


No. An invoice will be emailed to you with details on how to make a school payment by BACS. You will only pay the school price on any orders placed and the difference between the school price and parent price you will retain as your fundraising. Please see our Prices Page.




Is it possible not to include a child's name on the back?


Yes. On the Pupil Order Form leave section 1. Card Design Created by part blank and we will print the card with no name on the back.




Can we have our cards printed so that we receive them early?


We process the cards on a first come first serve basis and return them as soon as they are completed. So to get yours returned first you would need to get your artwork back to us a week before your deadline then they will be in the first wave to be processed.




When will we get our order back?


We operate a first in first out processing system so a schools orders are returned as soon as they have been completed and boxed up.




Do you print greetings in any other languages?


We have a range of greetings available for parents to choose from these include Multi Faith Greetings, Greetings in Native British languages (Gaelic/Welsh), other popular languages, Thank you and Happy Birthday. Parents can also choose to leave cards blank. If we don't offer a suitable greeting for your project we suggest you leave the inside blank and the alternative greeting could be included as part of the pupils artwork design which will be printed on the front of the card.




Is there a minimum order?


No!




We have a junior and infant school, we have ordered a pack for everyone; How do we organise for the schools to have separate names appear on the back?


Photocopy the school order form and fill in one for your infant school and one for your junior school. Return your class envelopes in two piles (secured by elastic band) with the appropriate school order form attached to each pile. You only need raise a cheque for the total and can bag them up together for collection.




Can we take part in both projects as some of our parents want to pay online?


No. I am sorry but you will have to choose which project you will be participating in as each are processed very differently and there are different options and customisation for our online project.




Can I order School/Headteachers cards?


Yes we offer the following options: Extra prints of a child’s cards with a standard greeting option Customised A6 and A5 Cards with a child’s artwork on the front and your own greeting inside. All cards can have a logo on the back. School card orders will be processed after the school main order and be returned no later than the first week of December. Please contact our customer service team to place these orders on 0800 043 2273.




Can we have a school logo on the back?


Yes - The Organiser who registered will receive a link to the Organisers Portal. Here you can upload a logo or tick to use the one already on display which was used in a previous year. Logos must be uploaded or a previous one ticked before your collection is booked.




Can we organise a second collection?


We offer one FREE collection from each registered setting. Any further collection will be charged at cost rate.




Why have you stopped offering a caption on the back of the cards?


A large majority of schools do not fill in the caption box, and a fair portion who do misspell their caption. Fortunately we double check this. As a result of the take up we trialed a school logo option, this has been very popular.





PARENT QUESTIONS:

Can the artwork be bigger than A4?


Sorry we are unable to scan artwork greater than A4.




Can the artwork be smaller than A4?


Yes it could be smaller but the aspect ratio must be the same for example: A5




Can we use fabric / sewing work?


Yes this scans very well. Please make sure it is well secured.




Can the artwork be raised / thick?


Yes but really no more than 1cm.




Is artwork returned?


We will return artwork with your cards in this way it could be used for seasonal displays.




Does the artwork get damaged?


The process the artwork goes through causes no damage however we can't guarantee that artwork isn't bent by courier companies in transit. We look after the work carefully when we receive it and it is returned in the class envelopes inside heavy packing boxes when we return the cards.




Can any media be used for printing?


Some materials do not reproduce accurately: pale colour pencils shades, white on white, silver on white, some metallics. Please go to Artwork Guidelines.




Can we send in our own digital photos of children’s artwork?


We don't process digital files as part of this project. However if you have had a photoshoot of your pupils we may request these digital files as these will achieve the best printed results.





ARTWORK QUESTIONS:

Can the artwork be bigger than A4?


Sorry we are unable to scan artwork greater than A4.




Can the artwork be smaller than A4?


Yes it could be smaller but the aspect ratio must be the same for example: A5




Can we use fabric / sewing work?


Yes this scans very well. Please make sure it is well secured.




Can the artwork be raised / thick?


Yes but really no more than 1cm.




Is artwork returned?


We will return artwork with your cards in this way it could be used for seasonal displays.




Does the artwork get damaged?


The process the artwork goes through causes no damage however we can't guarantee that artwork isn't bent by courier companies in transit. We look after the work carefully when we receive it and it is returned in the class envelopes inside heavy packing boxes when we return the cards.




Can any media be used for printing?


Some materials do not reproduce accurately: pale colour pencils shades, white on white, silver on white, some metallics. Please go to Artwork Guidelines.




Can we send in our own digital photos of children’s artwork?


We don't process digital files as part of this project. However if you have had a photoshoot of your pupils we may request these digital files as these will achieve the best printed results.





FREEPHONE: 0800 043 2273

 

 

Email: office@cauliflowergroup.co.uk

Unit 52 Woolmer Way,

Bordon, Hampshire,

GU35 9QF

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