We have created a list of the most frequent questions we get asked, to help you locate the most relevant information we have split the questions into the following two categories:

 

Administration & Organisation

Does the school pay any up front costs?

Answer: No our project packs are free as are all delivery and collections. The only costs are for the packs of cards themselves and only when they are actually ordered.

We have registered and received your pack and would like to go ahead. Do we need to contact you to confirm our participation?

Answer: No. We would only ask you to return the project pack if you did not intend to take part.

Do we need to let you know if we decide not to participate?

Answer: No, you do not need to contact us. However if you do then it can be helpful as we can take you off our database - resulting in us not proceeding with a courtesy call around the time we start doing collections.

Can parents, siblings, teachers also take part and design a card?

Answer: Yes they can take part, ask your school organiser for an extra order form.

Is the card project open to any other groups?

Answer: Yes we are happy for any group to take part in the project.

Who do we need to make the cheque out to?

Answer: "Cauliflower Cards Ltd" please.

Can a child submit more than one christmas card design?

Answer: Yes but each new design must be treated as a separate order and each first pack purchased in each design should be sold at the first pack price.

How can we order some more?

Answer: You can fill in the reorder form found inside your packs of Christmas cards. Or you can order Online from our shop.

How can you claim VAT back?

Answer: Some local authorities allow you to claim VAT back if you have paid through your local authority account. We have also been told that VAT can be claimed back if you are registered as a charity. Our prices include VAT and we provide a full invoice with the return of your cards.Please contact your local authority to find out if you are able to claim.

Do we send all the money to you, and you send us a cheque back for the money we raised?

Answer: No. All cheques for orders should be made payable to your school or PTA and you send us the cost for producing the cards which is £4.50 for each first pack of any design ordered and £3.50 for any additional packs ordered from each design. If all has added up correctly the school should have retained the suggested £1 for every pack sold regardless of whether it is a first pack or an additional pack.

 

Is it possible not to include a childs name on the back of the card?

Answer: Yes. On the Pupil Order Form there is a tick box option instructing us to leave the childs name off the back of the card.

Can we have our cards printed so that we receive them early?

Answer: We process the cards on a first come first serve basis and return them as soon as they are completed. So to get yours returned first you would need to get your cards back to us a week before the deadline then they will be in the first wave to be processed.

When will we get our cards back?

Answer: We operate a first in first out processing system so a schools cards are returned as soon as they have been completed and boxed up.

Is there a minimum order?

Answer: No

Do you print greetings in any other languages?

Answer: For our Christmas / Seasonal Design a Card Project we offer Welsh and Scottish Gaelic greeting options. Call us to discuss your ideas.

We have a split site which includes a junior and infant school, we have ordered an administration pack for everyone to take part but would like the seperate names for the schools to appear on the back of the cards. How do we organise this?

Answer: Photocopy the school order form and fill in one for your infant school and one for your junior school. Return your class envelopes in two piles (secured by elastic band) with the appropriate school order form attached to each pile. You only need raise a cheque for the total and can bag them up together for collection.

Artwork Questions

Can the artwork be bigger than A4?

Answer: Sorry we are unable to scan artwork greater than A4.

Can the artwork be smaller than A4?

Answer: Yes it could be smaller but the aspect ratio must be the same for example: A5

Can we use fabric/ sewing work?

Answer: Yes this scans very well.

Can the artwork be raised/ thick?

Answer: Yes but really no more than 1cm.

Is artwork returned?

Answer: We will return artwork with your cards in this way it could be used for seasonal displays.

Does the artwork get damaged?

Answer: The process the artwork goes through causes no damage however we can’t guarantee that artwork isn’t bent by courier companies in transit. We look after the work carefully when we receive it and it is returned in the class envelopes inside heavy packing boxes when we return the cards.

Can any media be used for printing?

Answer: Some materials do not reproduce accurately: pale colour pencils shades, white on white, silver on white,some metallics.